Classic Line Chef's Knife - 20cm

This product is age-restricted and requires ID verification (18+) on delivery.

Order before 12pm (noon) to be eligible for same-day dispatch and next day delivery.

🔪 Important Delivery Information

• Delivery is available to England, Scotland, and Wales only
• The recipient must provide valid photo ID at the door

🇬🇧 UK Delivery Options

• Free standard delivery over £60
  
• Next business day services available at checkout
  

Special tracked courier services are used for compliance.

If you have any delivery questions before ordering, please contact our team.

Please see our full delivery policy here.

All returns must be authorised before being sent back.

• Start your return here: https://www.pasta.kitchen/a/returns
• You’ll need your order number and email address
• Once approved, you’ll receive an email with return instructions

Eligibility

• Request a return within 30 days of receiving your order
• Items must be unused, in original packaging, and resaleable
• Returns must include your full name and order number

Non-returnable (unless faulty)

Food/perishables, gift cards, free gifts/promotional items, and hazardous/flammable goods.

Return window after approval

Please dispatch your return within 14 days of approval. Late returns may be refused, partially refunded, or returned at your expense.

Costs & Refunds

• Original delivery charges are non-refundable unless incorrect, damaged or faulty.
• Change-of-mind returns: you cover return shipping; a £5.95 return shipping charge may be deducted from the refund unless advised otherwise
• Refunds are processed after inspection; allow up to 10 working days to appear
  

Need help? Email info@pasta.kitchen.

Berkel Manufacturer’s Warranty

Warranty Coverage

Berkel products sold by pasta.kitchen are supplied with a manufacturer’s warranty, provided in addition to your statutory rights under UK consumer law.

Warranty period begins from the date of purchase and applies when products are used correctly and in accordance with the manufacturer’s instructions.

• Berkel food slicers: 24 months
• All other Berkel products: 12 months

What Is Covered

The manufacturer’s warranty covers defects in materials or workmanship under normal domestic use.

If a valid claim is confirmed, the manufacturer will provide an appropriate remedy, which may include:

• Repair
• Replacement
• Alternative resolution in line with applicable consumer protection regulations

What Is Not Covered

The warranty does not cover:

• Damage after delivery (transport, mishandling, incorrect setup)
• Misuse, negligence, or use outside manufacturer guidance
• Normal wear and tear
• Consumable components (e.g. blades, sharpening wheels), unless there is a manufacturing defect
• Voltage fluctuations exceeding 10% of nominal value
• Unauthorised repairs or modifications

How to Make a Warranty Claim

Please contact pasta.kitchen first with:

• Your order number or proof of purchase
• Product model
• A clear description of the issue
• Photos or video where possible
  

We will guide you through the next steps and liaise with the manufacturer where required.

Nothing in this warranty affects your statutory rights under the Consumer Rights Act 2015.

View the full Berkel warranty here: https://www.pasta.kitchen/pages/berkel-warranty