Delivery Policy

Delivery Policy

Secure UK Tracked Delivery

Orders are dispatched from Lancashire within 1–2 working days (Monday to Friday).

  • FREE UK Standard Delivery on orders over £60
    Typically delivered within 1–3 working days
  • Upgrade to Next Business Day delivery for just £2
    On qualifying orders over £60
  • Fully tracked delivery for complete peace of mind

UK Delivery Options

FREE Standard Delivery on orders over £60!*

Service Weight / Conditions Orders £0–£60 Orders £60+
Royal Mail Tracked 48 | 2–3 Business Days Up to 1999g £4.95 FREE
Royal Mail Tracked 24 | Next Business Day Up to 1999g £6.95 £2.00
FedEx Standard Delivery | 1–2 Business Days 2kg+ £6.95 FREE
FedEx Priority | Next Business Day 2kg+ £8.95 £2.00
FedEx Priority AM | Before 12pm Next Business Day Any weight £12.95 £6.00

Free Delivery: Orders over £60* qualify for FREE standard delivery across the UK: England, Scotland (including the Highlands & Islands), Wales, Northern Ireland and the Isle of Man.

Restrictions: Some products and parcels are excluded from free delivery or cannot be delivered to the Scottish Highlands & Islands, the Isle of Man and Northern Ireland. Berkel slicers are charged at the rates shown in the regional sections below. Parcels of 10kg or more to the Highlands & Islands and the Isle of Man are not free. We cannot deliver medium and large dough boards, or Cerutti Pizza Peels, Turners & Brushes (longer than 1m), to Northern Ireland, and as standard we do not ship Cerutti Pizza Peels and Oven Brushes (longer than 1m) to the Highlands & Islands or the Isle of Man.

*Exclusions apply, see below.


Age-Restricted Products (Knives & Blades)

Kitchen knives and blades require age verification (18+) at delivery. These products use special tracked delivery services:

Service Weight / Conditions Orders £0–£60 Orders £60+
Royal Mail Tracked 48 | 2–3 Business Days Up to 2kg £7.50 FREE
Royal Mail Tracked 24 | Next Business Day Up to 2kg £9.50 £2.00
FedEx Standard Delivery | 1–2 Business Days 1kg–25kg £10.95 FREE
FedEx Priority | Next Business Day 1kg–25kg £12.95 £2.00

Important: You must be 18+ and provide valid photo ID at delivery. Available for England, Scotland, Wales and the Channel Islands only (see the Channel Islands section below for the Channel Islands rate).


Specialist Handling & Insured Heavy Item Delivery (UK Mainland)

Certain larger specialist items, including medium and large dough boards, Cerutti pizza peels over 1 metre in length, and Berkel slicers, require secure, fully insured specialist courier delivery.

Standard-sized tools and accessories qualify for our usual UK delivery rates.

Service Conditions Orders £0–£60 Orders £60+
Dough Boards*
FedEx | 1–2 Business Days Single parcel £6.95 FREE
FedEx | 1–2 Business Days Two parcels £12.95 £6.95 (FREE on orders £120+)
Berkel Slicers†
FedEx Priority | 1–2 Business Days
Tracked & insured
Up to 25kg £19.95 FREE
FedEx Priority AM | Before 12pm Next Business Day
Tracked & insured
Up to 25kg £29.90 £9.95
Service Order Value Price
Cerutti Peels & Turners (over 1 metre in length)
FedEx | 1–2 Business Days
Tracked & insured
£0–£100 £14.95
FedEx | 1–2 Business Days £100–£200 £9.95
FedEx | 1–2 Business Days £200+ FREE

*Please allow 1–2 days to fulfil dough board orders for deliveries to the Highlands & Islands of Scotland.

†For Berkel slicer delivery to the Scottish Highlands & Islands or Northern Ireland, separate rates apply (see below).


Scottish Highlands & Islands and Isle of Man

Northern Ireland

International Delivery

Track Your Order

All orders include tracking. Use these links with your tracking number:


Order Processing Times

Orders are typically processed and dispatched within 1–2 business days (Monday–Friday, excluding UK bank holidays). Orders placed after 12pm may be processed the next business day.

Cut-off times for next-day services: 12:00pm (Noon) Monday–Friday


Delivery Issues or Questions?

If you have any questions about delivery or need help with your order, please contact us. For international shipping questions, see our International Shipping FAQ.

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